 | | | QUALITY To have consistent performance of a uniform product meeting the customer's needs for economy and function through: - Quality aircrew, maintenance and staff.
- Taking personal responsibility.
- Being creative and innovative.
- Being fluid and forthright.
- Measurement and improvement.
SAFETY To provide the safest air transport service possible to all our most valued customers through: - An active aviation safety and quality assurance management program to enhance our standards and service delivery.
- Aviation risk management.
- Accident, incident and occurrence reporting.
- Instill a safety culture amongst all employees.
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